Touch ID and Face ID are platform authenticators that work with Microsoft Authenticator and is not going to work with a mobile browser. Remove Authenticator App(NOTE: need to re-add all accounts to Authenticator after step 3) 2. If you cannot work around this, go to the "MFA Reset" section below. Launch the Microsoft Authenticator app, click the Add button, tap third party accounts, then use your phone to … Once you have fully set up the Microsoft Authenticator app in your mobile device, such as an iPhone, the authenticator will provide you with a six or eight-digit alphanumeric code. Click on + Add method button to add an authentication method. My codes are not working: Check that the clock on your device is correct and set to the correct timezone. Like you mentioned, since I have 2-step authentication setup up my Outlook on both PCs works just fine now. Microsoft ; Mixing up multiple 2FAs Coinbase Microsoft 365: Registering for MFA using an iPhone (Apple iOS) My Google Authenticator codes don’t work. My six-digit authentication code from the authenticator app is not working The authentication code from the app should be six-digits in length and expires after a certain amount of time. 3. Turn off “Do not disturb”. There are 3 sections within this guide, please go to and use the relevant section: First Setup - If you have never setup Multi-Factor Authentication before; MFA already setup 1 - If you have setup Multi-Factor Authentication before and need to add a method or update an existing method; MFA already setup 2 - If you have setup Multi-Factor Authentication before and need to add a … Open the Microsoft Authenticator app on your smartphone. Open the Microsoft Authenticator app, tap on the three-dot menu button at the top-right corner of your screen, and tap on Settings. If signal-related problems are common, use the “Microsoft Authenticator app” on your mobile device. See How do I give feedback on Microsoft Office for more information. Then scroll down and tap on Import Passwords. Disabling App Lock in Authenticator > Menu > Settings > App Lock only fixed the issue for my work account but my other personal accounts still give the "Something went wrong" message when approving requests on my Apple Watch. I get the notif on watch, but no the options to approve / deny. I am having an issue where i have replaced my Iphone 6s and transferred the existing number to an Iphone 12 IOS 14.6. The most common cause for "Incorrect Code" errors is that the time on your Google Authenticator app is not synced correctly. Touch ID on iPhone and iPad . Touch ID isn't working on your iPhone or iPad . For example, if you cannot receive voice messages on your phone, you can use the text message method or the authenticator app. "One of my clients had an iPhone 4 and was using Microsoft Authenticator," Turner said, indicating another authenticator app. Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. Log in with your Microsoft account credentials in the Microsoft Authenticator app. This should be your first prompt upon opening the app for the first time. ...After a successful login, you have to authenticate the sign in with a code. You can have it send via text, email, or another method.That’s it! Once you input the code, the app is linked to your Microsoft account and you use it for no-password sign-ins. ... Under Security, find the setting for App Lock and turn if off. Open the Authenticator app and click the hamburger menu in the top left. Select 'Settings' from the menu. Turn off App Lock under the Security settings. If you would like to find out how two factor authentication could help your company, contact us today. This was done by Microsoft to save you the … Microsoft authenticator app is not working on my new phone I had Microsoft teams in my job and I logged on using the Authenticator app on my work mobile. Enter the email address linked to your Microsoft account in the "Account Name" field. This method will work for Android users only as there is no way to clear cache in iPhones and iPads. "All an attacker would need to … Eventually you will replace, break, or loose your iPhone. The Microsoft Authenticator app is recommended for Azure Multi-Factor Authentication according to this Microsoft document. Outlook.com or Microsoft 365 work or school account account not syncing anymore. then password. The user starts the backup process by clicking on the menu, going to settings, and enabling backup. Set up Microsoft Authenticator app. Authenticator does not have a password box, just an "unlock" link that brings up a box that says use Touch ID or passcode but only a cancel button -- no place to enter the passcode like I have seen on other apps. Select Scan a QR Code. Having an issue opening a teams account that I used an authenticator app on my iPhone to set up MFA for. Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. An Authenticator app produces one-time passcodes from a so-called authenticator secret code that is shared between the service you are using and your device. An Authenticator app can be used to enable Two-factor Authentication (2FA) for login, deposits & withdrawals, and trading on a Kraken account. iOS 13.3 onward has this native capability now. The Microsoft Authenticator app on Apple Watch supports Microsoft personal, work, and school accounts that are set up with push notifications. On the next screen, the app confirms the time has been synced. The only data associated with the app is your Microsoft account information and that wouldn't be restored from a backup anyway -- see the quote below from the link Michael previously provided: I restored my device from a backup, and my account codes are missing or not working. 1. There are two common reasons why the 2FA code from your phone's authenticator app won't work. A pop-up will appear on your phone saying ZAuthenticator would like to access the camera, this is so that the app can scan a QR code. I had Microsoft Authenticator running the 2fa for two other sites (not Microsoft related). Force quit the Microsoft Authenticator phone app and open it again on your iPhone. Added required account in outlook App. Hello, Microsoft Authenticator is required for Conditional Access. 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