CAPS has selected The Work Number® service from Equifax to provide automated income and employment verifications. Crew members that have been paid either by CAPS Payroll and/or by Cast & Crew can access their pay stubs, W-2s, federal and state W-4 forms and manage their profile information (e.g, mailing address, phone number, etc.) Find answers to your questions in our FAQs, or download helpful payroll, tax or workers’ compensation forms. The materials available on this website are for informational purposes only and are not intended to and shall not constitute legal advice. Our clients are our first priority. 2300 Empire Avenue, 5th Floor We know how busy you can get, but we can help. Having a single sign on location also allows Cast & Crew to provide ongoing security and functionality enhancements to all customers in one constantly improving interface. Why have you added multi-factor authentication to the MyCast&Crew login? Check out our production employee FAQs below. MFA adds the additional security that is necessary to protect your account against today’s sophisticated cyber threats. CAPS provides payroll and related services to the commercials, music tours, live events and venues industries. If you have any trouble accessing the site please reach out to our support team at 888.570.4650 or you can send us an email at info@capspayroll.com. Why did you move ETC to the MyCast&Crew portal? From product support to labor compliance counsel to employee questions, you’ve come to the right place. Our commitment to delivering exceptional service and making every customer our number one priority. If you don’t have any information please give us a call at 888.570.4650. Together with Cast & Crew, we also work with leading film and television studios. CAPPS Security Support. The information is not warranting the accuracy, completeness or currentness. Yes, all of your ETC data remains still the same. Learn more about the unique paid family and medical leave programs on our Cast & Crew website: Sign up for direct deposit by visiting our portal at, For all MPIP and contribution questions, please send an email to, Massachusetts Paid Family & Medical Leave, Producers’ Health and Benefit Plan (PHBP), ETC – How to approve time cards with allocations quick start, ETC – How to manually submit a loan out request quick start, ETC – How to calculate a batch quick start, ETC – How to add multiple employees at once quick start. 2300 Empire Avenue, 5th Floor Cast & Crew and its associated affiliates cannot guarantee the information contained in any third-party website is current and/or accurate. Together with Cast & Crew, we also work with leading film and television studios. Note: The following information applies only to CAPPS Central Agency users. And something that’s never changed? CAPS provides payroll and related services to the commercials, music tours, live events and venues industries. CAPS and Cast & Crew, we are serious about protecting your personal information like your Social Security number, pay rate, and other private data. CAPS provides payroll and related services to the commercials, music tours, live events and venues industries. Together with Cast & Crew, we also work with leading film and television studios. This new sign-on process is security that relies on more than just your password, and is similar to what most banks use to protect your sensitive information. If you don’t have that information, please give us a call at 888.570.4650. Call us at 888.570.4650. Employees should select a customized waiver form that corresponds to the payroll company under which their payroll is processed. Stay in the know by reading our blog: Want to learn more about our software? In short, MFA is a better way to secure your account, your access to CAPS and Cast & Crew products, as well as your payroll information such as W-2s and pay stubs. Enquiries: 01604 619 435. We will fill out the Employment Information section, sign and date the form and input the form into our payroll system to take effect, if valid. We have the specialized knowledge, industry expertise and tailored software to deliver the service you need. Need to view and download helpful forms? The links are provided as citations and aids to help you find other resources that may be applicable to you and do not represent endorsement by Cast & Crew and its associated affiliates. Still need assistance? A disruptive force in the entertainment payroll industry since 2001. The MyCast&Crew portal provides easier access to all the CAPS and Cast & Crew products, makes managing your personal information easier, and adds an extra layer of security for your personal information by leveraging a multi-factor authentication log in process. Together with Cast & Crew, we also work with leading film and television studios. You can update your W-4 information by visiting our portal at https://my.castandcrew.com/. Please send an email to info@capspayroll.com with the check information. CAPPS HR/Payroll Central Agency Solution Center; CAPPS Financials Hub Solution Center; CAPPS HR/Payroll Hub Solution Center; Note: Password resets for the ASP Solution Centers are completed by the CPA IT Help Desk at 512-463-HELP (4357). To update your address record, please visit https://my.castandcrew.com/. To access CAPS W-2s from the last three years, please log in to the ETC portal here. from their MyCast&Crew portal. Fax: 0870 324 0089. Just send us a message, or reach us at either of our two offices. Will I still be able to access historical information in my ETC account? You can get a copy of your W-2 by visiting our portal at https://my.castandcrew.com/. The only change is that you are logging into ETC through the MyCast&Crew portal. In order for us to update your name, please email us at info@capspayroll.com with the following information: Once we have received this information, we will update your name. You’re in the right place. How do I set up multi-factor authentication? For garnishment questions, please send an email to garnishments@capspayroll.com. from their MyCast&Crew portal. Online Payroll Data Portal; Employee Online Payroll Portal Instructions You should contact your counsel to obtain advice with respect to any particular issue or problem. CAPS provides payroll and related services to the commercials, music tours, live events and venues industries. CAPS provides payroll and related services to the commercials, music tours, live events and venues industries. Burbank, CA 91504. To get started, provide the following information to the person requesting proof of employment or proof of employment plus income: The MyCast&Crew Employee portal is a one-stop-shop for all crew members to manage their personal information and access their payroll & tax related documents. All the resources you’re looking for… right at your fingertips. For additional information on state disability and how to verify employment, please visit our Cast & Crew site: Together with our parent company, Cast & Crew, we strive to keep you up-to-date on important federal and state changes as well as labor, wage and employment updates. Questions about contributions or Motion Picture (MPIP) hours? Industry: Entertainment Site: capspayroll.com Description: CAPS provides payroll services for major Film and TV studios, commercial production companies, as well as venues, music tours, and live events all over the United States. Through our pioneering technology and dedication to personalized service, we’ve modernized the industry’s solutions and implemented a responsive customer service model. We will. If you are a current user and want to schedule a moderated training session, please click on the product name below to send us your email request: We will contact you shortly to schedule your session. Government-issued ID showing the new name, A phone number where you can be contacted if additional information is needed. Phone numbers. Crew members that have been paid either by CAPS Payroll and/or by Cast & Crew can access their pay stubs, W-2s, federal and state W-4 forms and manage their profile information (e.g, mailing address, phone number, etc.) Click here for step by step instructions on setting up your multi-factor authentication log in. Click below to email us or view training materials, or call us at 888.570.6180. To learn more about our CAPS accounting software in the meantime, click here. If you have any trouble accessing the site, please reach out to our support team at 888.570.4650 or send us an email at info@capspayroll.com. This service is used when you apply for a loan, need a reference check, lease an apartment or any other instance where proof of employment or income is needed. You may access your pay stubs by visiting our portal at https://my.castandcrew.com/. We'll make it easy to get started, we promise. Employees should fill in the Employee Information Section and the Employee Affirmation section, sign and date the form and submit it to info@capspayroll.com for processing. To check the status of your checks, you can send an email to info@capspayroll.com with dates worked and project name. Burbank, CA 91504. Building facilities. Contact us. Still can’t find what you’re looking for?
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