The bug must be reproducible in Dynamics AX 2012 R3. Some software functionality in Dynamics 365 offers improvements over AX 2009 and 2012, and Sikich can help you envision what those might mean practically. Other hotfixes, upgrades, service packs, etc. This field is for validation purposes and should be left unchanged. Without system support, your business isn't receiving critical help with updates, security issues, or incidents. to the subscribers. This support contract secures you a complete investment protection and the right to license the ERP solution in a current version. You can rely on Sikich ERP experts to help structure, run, and evaluate your pilot so the outcomes are meaningful and can be trusted. That means no more security updates, hotfixes, warranty claims, design changes, features requests, and self-service support. Should you be considering this, we will gladly support you and offer you valuable tips in that matter. Customers are advised to upgrade to the latest version of Finance and Operations apps, such as Dynamics 365 Finance, Supply Chain Management, Retail, and Human Resources: Mainstream support ends on October 9, 2018. No, we will only provide regulatory updates for Dynamics AX 2009 Service Pack 1, Dynamics AX 2012, and Dynamics AX 2012 R2 for regulatory changes with the law enforcement dates on or earlier than October 9, 2018. Mainstream support for Dynamics AX 2012 R3 continues through October 12, 2021. If a hotfix is needed for a part of the system where Microsoft does not provide the source code and it is not a security bug, the hotfix will not be provided. After that date, only security hotfixes will continue to be provided for these three versions through the extended support period that continues until October 12, 2021. After that date, only security hotfixes will continue to be provided for these three versions through the extended support period that continues until October 12, 2021. The Enhancement Plan (maintenance contract) provides protection until 10 April 2018. By staying on an outdated system, you risk losing your competitive advantage to others embracing new cloud technology. That means no more security updates, hotfixes, warranty claims, design changes, features requests, and self-service support. Dynamics AX 2009 – October 2018 . If your system runs into problems, your entire operation could be left in the dark. The legal changes, too, are affected by this and are not treated or evaluated any differently. Dynamics AX is Aging Fast. For more information, see support.microsoft.com. John has a proven history of cultivating productivity in fast-paced environments within highly competitive industries. As a Microsoft Dynamics AX 2009 customer, you have likely concluded a running support contract for Dynamics AX 2009. Contact us at any time! This maintenance, or also commonly known as an “Enhancement Plan”, is offered as an application hedging and is available to customers on a voluntary basis. Microsoft has announced that the mainstream support for AX 2009 and AX 2012 will end soon. If you’re running your business on Microsoft Dynamics AX 2009 or 2012, you are no doubt aware that both software products are approaching the end of their life-cycles. Mainstream support for Dynamics AX 2009 Service Pack 1 (SP1), Dynamics AX 2012, and Dynamics AX 2012 R2 ends on October 9, 2018. We also help you identify possible cloud ERP benefits that might not have been top-of-mind but are nonetheless highly advantageous. If you are not expecting dramatic growth or major changes in the way the company operates, it’s worth a thought—especially if you have a good relationship with a Dynamics partner who can help you resolve any issues or make tweaks to the system. An ERP upgrade is a major project and resource commitment even if it’s managed elegantly and efficiently. We use a templated, best practice-based process to accomplish this. You might even be able to replace some current customizations with standard capabilities. 2450 København SV You can purchase extended support. The source code for these non-binary, non-security hotfixes and regulatory updates will continue to be available for customers, and their partners, active on the Enhancement Plan or Software Assurance. In addition, we will gladly provide you with an offer for a release switch for your Microsoft Dynamics AX 2009 application. The strategic importance of a technological ally in the time of COVID. What’s the Best Way to Keep the Business Moving Forward? You can purchase extended support. We would like to once again emphasise and stress here that we, as a Dynamics AX partner, will support you in this matter! And, if you want to give users mobile access to ERP capabilities, you can accomplish that more easily with Dynamics 365, and the exact details would depend on your requirements. If it is reproducible and accepted, then a hotfix will be provided for Dynamics AX 2012 R3 and the customers can elect to integrate this hotfix in their version themselves, or work with their partners to integrate the changes. For AX 2012 R3, it … Then do not hesitate and contact us. For AX 2012 R3, it will be available until 2023. As you probably already know, an annual maintenance contract is offered and signed for software solutions just as is the case for different plants and machines. No. We can help you make a smooth transition to cloud ERP. This maintenance package provides different upgrades, hotfixes, support, service packs etc. It’s worth it to be thorough in comparing the current and long-term benefits and costs of extending the life of your current AX solution, on the present or a modernized hardware and network infrastructure, or transitioning to Dynamics 365. During the Extended Support period you could evaluate purchasing an additional support package, which could mean significant expense. John is a high performing, results oriented Sales Transformation Leader with over 25 years’ experience producing notable revenue growth. Dynamics AX products are normally supported for 10 years from the release date. Our employees will gladly advise you and can offer detailed information on how to get the most out of your Dynamics AX 2009. 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