No. Super frustrating for a new tv. A physical trigger is lowering/raising the volume – Stucked volume keys on your keyboard or a mouse USB dongle that is acting up are all potential causes that might lead to this particular problem. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Forums. What do I do to correct this problem? Have also tried holding the up volume key and power buttons down to try and reset but problem still persists Applicable Products and Categories of This Article, How to adjust the date and time (other than Android TV™). If I remember one of my high school electronics classes correctly, a 3 dB reduction in volume is just discernible to a typical listener while a 10 dB reduction drops the volume by 50% to a typical listener. This can be caused by a conflict between the program or device that you are trying to watch and the TV's advanced audio settings specifically SRS TruVolume. Step 1 – Check the Volume. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. UHD TV: How To Reset The Sound To Factory Defaults (2014 Models) If these steps do not resolve your issue please get in touch through one of the options below: - Contact Samsung Care New Zealand experts on 0800 726 786 So me being the guy I am I tried to figure it out on my own. Initially, the described symptom almost always points to an internal hardware issue or more particularly a failed TACT switch of the Volume UP button of the TV's control panel. It won't change the volume or mute the TV. I cannot move it. It's not the button as have detached the keyboard and still cannot turn the volume down on the actual device. Why does my volume go up and down on its own? TV was working fine yesterday I turn it on today and I had an issue with the volume not working on my Samsung remote nor on my Directv remote. Check Your Volume Levels. I've tried turning everything off and restarting and that didn't help. A display on screen should show if the TV is now muted, or not. Be among the first to get the latest - Answered by a verified TV Technician. Follow the steps below to troubleshoot if the TV volume cannot be adjusted. My remote is functioning correctly (changes channels, brings up the guide, etc) but when I turn on my TV the volume bar pops up and it is stuck on high. If this is the case, use the audio receiver remote control to adjust the volume through the audio system. ©2020 AT&T Intellectual Property. It is as if the volume-up buttom is stuck on. If I lower the volume, it automatically goes back to 100%. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. perhaps the volume key on the TV remnote control is stuck? Our site is not optimized for your current browser. In this article, we’ll explain how to fix sound problems on a Samsung TV. All Mobile, Tablets & Smart Devices products. 42" 720P LCD. The volume on my TV is stuck. Everything was fine last night but this morning the volume is stuck and won't change or mute. They were sitting on the mantle. Googled all possible answers, factory reset my TV. A newer version of your browser may be available. Tv volume is stuck on high, when manually lowered, it automatically returns to high. Yes. N8-42P650A11. What do I do to correct this problem? If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. When i pressed volume down it just rises back up to 100%, iv made sure im not pressing any remote buttons but it just keeps going and iv reset the tv to factory setting but it keeps going up. After screwing around with the TV it was basically acting like the remote was changing channels, if I switched the input to "TV" it … All rights reserved. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. I bought a Samsung TV this summer (UN65MU630D) and over the last couple of days the volume will get stuck and not go higher than some arbitrary level, always too quiet. To turn this function off you would need to take the following steps: Go into the Main Menu; Go to … You want to be sure the TV is not muted. NOTE: Performing a Factory Reset may also help resolve the issue. It looks like JavaScript is disabled in your browser. Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets? This seems really simple, but you’d be surprised how often it’s an issue. IMPORTANT: If the Audio Out option of the television is set to Fixed, the TV speakers are turned off and the volume output of the TV is fixed. Manuals are posted on your model support page. No remotes being used/sat on or even around. Follow the steps below to troubleshoot if the TV volume cannot be adjusted. Technician's Assistant: Have you tried plugging all cords into a single powerstrip?
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