For over 25 years, AJ Bell Youinvest’s award-winning platform has made investing easy and affordable. We are currently working with our data providers on improving our research tools and so expect to see a revamped service at some point. Thank you for taking the time to leave a review Stephen. Platform has been down for days, no prices updated can't buy or sell shares. AJ Bell Youinvest is a low cost, award-winning platform for the DIY investor. I want to manage my own investments AJ Bell Youinvest makes it easy for you to get more from your investments. Thank you for taking the time to leave us a review. Will be moving elsewhere. I rang this morning and was told to "check back later" when I realised my portfolio hadn't updated. One of our Contributions Team will be in touch shortly however if you'd like to discuss the matter with us in the meantime, we'd encourage you to call us on 0345 54 32 600 and one of our team will be happy to assist. You can open one in minutes. Leggi le recensioni, confronta le valutazioni dei clienti, guarda gli screenshot e ottieni ulteriori informazioni su AJ Bell Youinvest. Called for help with managing a SIPP.No waiting; the call was answered promptly.Spoke with Richard who was pleasant, clear, helpful; he took time to explain something I'd overlooked.Great support from a company I'd wholeheartedly recommend. It’s essentially just set up and forget. Offers SIP, ISA and Dealing A/Cs. I use a financial adviser. We had problems with a data feed. The issue still has not been resolved and there is no suggested timeframe of when they will be back up and running. It would have been more helpful if the error message advised me to do this at the time rather than informing me the trade could not be done due to a rounding error and leaving me to come up with a solution. Support over the phone has been excellent each time I've had to get in touch. The website could be clearer for self service purposes, but guidance given over the phone is very clear. We've seen unprecedented levels of customer activity this week as a result of the Covid vaccine news and the results from the US Election. Hi there, Lee. All rights reserved. Thus far have found AJ Bell to be prompt and helpful in support when needed. Hi there, Roy. But hey the whole world crashed on Monday. There is also no communication. I had a couple of transfers in which was done without hiccups. In this release, we’ve been working on bug fixes to keep our app running smoothly. Would recommend to anyone looking to invest and get a better return than savings accounts. They should be very ashamed with their very poor level of service. Lost thousands and still no better. There was something wrong with the phone lines and the call disconnected. In this age, platforms should be able to cope. Or should we expect a new "Premium" service that actually works but at greater cost?Disgraceful. Up till now have been very pleased easy to use website very responsive and remarkably as a beginner I am making money which is a bonus. Not being able to trade during key periods will cost you a significant amount of money. A simple and easy to understand platform for share trading. Investing made easy. Excellent service from AJ Bell in organising transfer of shares from another broker. It's great to hear you're happy with the content we provide, we hope you continue to find it useful going forward. It appears to be run by incompetent IT operators who don’t know the first thing about large retail financial systems. Move to a more reputable platform!! They provide excellent material to support decisions. My only problem is high foreign exchange transfer fees. The most clear and simple to use platform that I’ve used. When I messaged AJ Bell what happened they said I should have called them rather than place a trade for whole numbers of units. Now 23.40pm and still no new message. Thanks for taking the time to leave us a review, Mrs P. We're really pleased to hear that you've enjoyed the service you've received so far at AJ Bell Youinvest. Here to help make investing easier When your financial adviser uses a platform that makes it easier to invest, life becomes a little bit more straightforward. Please take note that by downloading the app, you are agreeing to the AJ Bell Youinvest iOS Mobile App Terms and Conditions.We are authorised and regulated by the Financial Conduct Authority. Helping your clients invest in the life they want to live. Highly dangerous as you cannot rely on what is displayed. Thank you for taking the time to leave us a review. Oliver was extremely helpful and dealt with my request promptly. Still cannot access updated portfolio value from this morning. Can't Buy or Sell, Stop losses not working, no communication from the company whatsoever. Thank you for leaving us a review. Once you are familiar with the platform layout, buying and selling is very easy you get notifications quickly with documents stored electronically or you can download.AJ Bell are committed to making the process work and even with the challenges of Coronavirus any queries you raise are dealt with efficiently. !Lost opportunities due to platform going down and now no price updates when you log in. I decided to move my ISA to AJ Bell several months ago to give me a greater choice of non UK equities. Cookies; Privacy policy; Regulatory; Risks; Site map; Website use We had problems with a data feed. I'm a novice investor but looking to sell shares when I feel it's right. Thanks for taking the time to leave us a review. Platform can't handle busy days. We offer Self-Invested Personal Pensions (SIPPs), Stocks and shares ISAs (including Lifetime ISAs and Junior ISAs) and Dealing accounts.Using this app, you can: - Buy and sell a wide range of investments including shares, funds, investment trusts and ETFs - Deal at best or place limit and stop orders - Edit and cancel existing limit orders - Set up regular investments - Keep an eye on the value of your account – 24/7 - Top up your account using a debit card - View your cash statement and transaction history - Read market news and the latest content from Shares Magazine - Watch our latest investment videos - Send, read and reply to your secure messages - Enable face/fingerprint recognition for ‘read-only access’ to your account (you’ll be asked to fully log in to deal, top up or send a secure message)You can log in to the app by using your existing AJ Bell Youinvest login details.The value of your investments can go down as well as up and you may get back less than you originally invested. The FCA should be all over this company. Visit The Website Thanks for taking the time to leave us a review. Please be assured that we'll use this experience to improve our service going forward.
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